The Gradience
The New World of Work, with Jay Fulcher, Operating Partner at Cheyenne Ventures
August 16, 2022
In this episode of The Gradience Podcast, Nigel is joined by Jay Fulcher, Operating Partner at Cheyenne Ventures. He is a three times CEO, author, board member, advisor, and entrepreneur. Previously CEO at TriNet Zenefits, where he led an impressive turnaround. Before that, he was CEO at Ooyala, an online video company that brought in the personalized Cloud TV era. Before that, he was CEO of Agile Software, an enterprise software company pioneering product lifecycle management. He is also the author of the five-time bestseller: "People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce".
Millennials, Generation Z, and others are reinventing what it means to be a working professional in today's modern economy. One may summarize this sentiment by saying, "they don't want to be managed; they want to be led."

People of all ages, but especially Millennials and Generation Z, want to have a sense of meaning and purpose in their jobs.

The modern workplace is all about giving workers more autonomy than they've ever had before. And their importance to the success of a company is greater than ever.

In this episode of The Gradience Podcast, Nigel is joined by Jay Fulcher, Operating Partner at Cheyenne Ventures.

They cover:

πŸ‘‰ [ 00:06:08 ] In the new world of work, millennials, Gen Z, and other generations are redefining how they show up in the workforce. In short, "they don't want to be managed; they want to be led" 

πŸ‘‰ [ 00:06:39 ] Millennials, Gen Z, and other generations want to be inspired by their work, connect with the company, and have some noble purpose associated with it

πŸ‘‰ [ 00:08:53 ] The new world of work has to do with making sure that the employee is more empowered than they've ever been before. And that they are more central to a business's success than ever

πŸ‘‰ [ 00:08:59 ] If your leadership skills were reliant on ensuring you could physically see your employees in the office daily, you probably weren't much of a leader, to begin with. Whatever normal was before March of 2020, and for what it's worth, we're never going back. This is a new era in that we're in a new world of work

πŸ‘‰ [ 00:10:48 ] To adapt as a leader in the new world of work, you need to answer the following questions:
Furthermore, having places you can go to for advice and counsel and get your belief systems challenged priorities aligned to your goals is a healthy thing

πŸ‘‰ [ 00:14:49 ] As a founder or operational leader, i.e., someone with domain expertise and a mandate in a specific area of the business, you have to be conversant in all areas

πŸ‘‰ [ 00:15:40 ] To get the right people in the right jobs, you have to understand what that roadmap looks like and be able to anticipate the blind spots along the way, and make proper provisions for them

πŸ‘‰ [ 00:21:05 ] Hiring strategies have evolved over the past twenty-five to thirty years. Previously leaders "hire in their own image", i.e.:

πŸ‘‰ [ 00:22:15 ] Most of the best companies now understand that hiring a diverse group of people can complement each other. As a leader, you must figure out how to find people with the skills and abilities that complement you, bringing out their strengths in the process

πŸ‘‰ [ 00:32:40 ] In today's competitive market, hiring people and providing them the autonomy they need to succeed is crucial. Those who will do the best work and provide the most value to your company don't want to be micromanaged daily or weekly. Find a rhythm, a manner of working that allows you to be close to the details and aware of what needs to be done but also provides them the breathing room they need to carry out their tasks effectively

If you’re interested in getting team-building tips from a successful founder, want a peek into being a founder in an unexplored niche, want to learn how to create an organic culture for your team, interested in knowing what it's like to be a founder in an unfamiliar industry, want to build a cross-functional team and a team with the right atmosphere, tune in to this episode of The Gradience Podcast, a Podcast by Build Talent.

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About the Show

β€œThe Gradience” is a podcast by Build Talent & hosted by Nigel Robinson, wherein each episode, we’ll be speaking with a founder or expert as we discuss the art & science of hiring leaders, why it matters, and how you can keep up. 

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Previous guests include: Riley Ennis of Freenome, Matt Birnbaum of Pear VC, Derek Lo of Medallion, Chandan Lodha of CoinTracker, Jennifer Smith of Scribe

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